Why am I no longer getting payment assistance through LAP?

Each May, MVWD sends letters to all customers participating in LAP, telling them to renew their application to avoid losing payment assistance.  Customers who do not re-apply by June 30 are removed from the program. 

To continue receiving payment assistance on your bill, submit a new LAP application with the supporting documentation (an energy utility bill showing participation in CARE/FERA). You can apply online or we can mail a printed application.  

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1. What do I need to qualify for LAP?
2. How do I apply?
3. Do I have to renew my participation? If so, how often?
4. Why am I no longer getting payment assistance through LAP?
5. Will I be notified when it is time to renew my application?
6. What do I do if I no longer qualify for LAP?
7. How long does it take to process the application?
8. How will I know if my application was approved or not?
9. Is there a limit on LAP program participants?
10. How do I apply for CARE or FERA?