Possible reasons for a high water bill:
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To start/stop service please contact customer service at (909) 624-0035. A deposit is required when starting service.
Call our Customer Service Representatives at 909-624-0035 and they will be happy to give you that information.
Call customer service at 909-624-0035 and request an extension. There is a nominal fee for this service.
MVWD relies on accurate contact information to provide customers with optimal customer service. Submit an online form to update your MVWD account information in our billing system. This does not change your online payment login.
The District is open Monday through Friday from 8 a.m. to 5 p.m., but is closed in observance of the following holidays:
Martin Luther King Jr. Day
Thanksgiving and the day after
New Year's Eve
New Year's Day
Specific dates for holiday closure are noted on the District's calendar, which is on the home page of this website.
To reach the District after regular business hours, please call the general line at 909-624-0035 and follow the prompt to reach stand-by personnel.
Monte Vista Water District will forward your information to the City of Montclair to establish your trash and sewer service account. For questions regarding these services, please call 909-625-9472.
Monte Vista Water District does not bill for trash or sewer services. Contact your local city or county for information about trash and sewer services.