To start or stop water service, call the Monte Vista Water District's Customer Service Department at 909-624-0035. For more efficient service, please have your address or account number ready when you call.
Starting Water Service
To start water service with Monte Vista Water District please call 909-624-0035 or come in to the District's Office. Monte Vista Water District makes every effort to provide next day service for requests received before 5 p.m.
You will need to provide the following information to our Customer Service Representatives to begin your service:
- Driver's License Number
- Last Four Digits of Your Social Security Number
- Mailing Address
- Service Address
- Telephone Number
A deposit is required upon the onset of services. A mobile hydrant meter requires a signed application (PDF) as well as a deposit. Requests to start service by phone require a deposit by Visa, MasterCard, or Discover.
Discontinuing Water Service
To stop your service, please call the Customer Service Department at 909-624-0035. You will be asked to verify your identification with either the last four digits of your social security number or your full driver's license number. The staff will request a forwarding address for your final bill. If the closure of your account results in a refund, your refund will be mailed to you in approximately 4 to 6 weeks.